The President’s Award is an annual award presented to a select group of Carrier Factory Authorized Dealers who achieve high scores on a set of criteria established each year by the Carrier brand.
The award criteria will support and maintain a continual emphasis on sales leadership and on identifying dealers who are model Factory Authorized Dealers. Some criteria could change from year to year to mirror and support key annual brand strategies and goals.
In addition to the awards and recognition, each President’s Award winner may be invited to serve as part of a national sounding board to the Carrier brand leadership team to help further FAD program enhancements and contribute toward improvements to brand initiatives and its dealer support programs. President’s Award winners may also be asked to serve as role models, share “best practices” and otherwise offer peer mentoring to help cultivate excellence among the FAD group as a whole.
The President’s Award uses a weighted matrix that levels the playing field among FAD’s of all sizes. Criteria are published in advance so that each dealer may plan and track his score and progress. Because the awards are based on achieving a minimum number of points against a pre-determined set of standards, FAD’s who achieve that minimum score or above, are compliant with all the FAD requirements, have at least 50 customer satisfaction surveys returned by December 31 of each year, and have been an active FAD for a minimum of 2 years, are eligible to receive the award.
The following requirements must be met in order for the FAD to be eligible for the President’s Award.
- Be compliant with ALL FAD requirements – see the FAD requirements section on HVACpartners.
- Have at least 50 customer satisfaction surveys returned by December 31 of each year.
- Be an active FAD for a minimum of 2 years.
- Meet or exceed the required score on the President’s Award scorecard.